Experienced Onsite PC and Mac Desktop Support
Blue Code Blue Code Short Hills, NJ Short Hills, NJ Full-time Full-time $45,000 - $52,000 a year $45,000 - $52,000 a year We are looking for a highly motivated tech support professional to help our company service our outstanding business and residential customers in NJ & NYC.
Experience working with clients with PCs, Macs, and networks are a must.
You would be part of a dynamic IT team and your passion for providing exceptional customer service would contribute to our high level of customer satisfaction.
Supporting our customers both remotely and in person, and communicating in a positive and engaging manner is our mission.
You will work with your team on solving technical problems using the best-in-class technologies available today.
As a valued team member, you will travel to client sites in NJ and NYC and will work with our team to address any technology issue.
Technical Skills & Requirements Experience in Help Desk, Computer Support, and Network Support Experience supporting Windows, Apple Mac, Microsoft Office 365, Google G-Suite and Workspace, HP Printers, iOS devices Experience with virus, malware, spyware detection and removal Troubleshooting of hardware and software on Dell, HP, and Lenovo desktops and laptops Troubleshooting of hardware and software on Apple Mac desktops and laptops Wired and wireless network configuration and troubleshooting skills Experience with backup jobs and services (local, NAS, cloud, etc.
) Experience with data recovery situations and projects Microsoft and Google Email configuration, troubleshooting, and migrations Support for collaboration tools such as Zoom, Microsoft Teams.
Provide support for all standard productivity software (Microsoft Office - Word, Excel, PowerPoint, Outlook), and various email and calendar clients.
Includes installation, troubleshooting, and user assistance and training.
Ability to assess technical problems and offer an effective and timely solution Personal Skills & Requirements Demonstrated Customer Service Excellence Excellent Technical Problem Solver & Ability to Troubleshoot Problems Professional Appearance & Attitude Responsible & Dependable Attention to Detail Self-Motivated & Fast Learner Excellent Organizational and Time-Management Skills Proven Ability to Work Accurately & Meet Deadlines If you feel you are a great fit for this position, we are hiring immediately! Job Type:
Full-time Pay:
$45,000.
00 - $52,000.
00 per year
Benefits:
401(k) 401(k) matching Employee discount Paid time off Parental leave Retirement plan Schedule:
Monday to Friday Application Question(s):
Do you live in NJ and close commute to Short Hills? Education:
Associate (Preferred)
Experience:
Apple Mac OS Support:
1 year (Required) Customer Service:
1 year (Required) Network Support:
1 year (Preferred) Windows Support:
1 year (Required) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
Experience working with clients with PCs, Macs, and networks are a must.
You would be part of a dynamic IT team and your passion for providing exceptional customer service would contribute to our high level of customer satisfaction.
Supporting our customers both remotely and in person, and communicating in a positive and engaging manner is our mission.
You will work with your team on solving technical problems using the best-in-class technologies available today.
As a valued team member, you will travel to client sites in NJ and NYC and will work with our team to address any technology issue.
Technical Skills & Requirements Experience in Help Desk, Computer Support, and Network Support Experience supporting Windows, Apple Mac, Microsoft Office 365, Google G-Suite and Workspace, HP Printers, iOS devices Experience with virus, malware, spyware detection and removal Troubleshooting of hardware and software on Dell, HP, and Lenovo desktops and laptops Troubleshooting of hardware and software on Apple Mac desktops and laptops Wired and wireless network configuration and troubleshooting skills Experience with backup jobs and services (local, NAS, cloud, etc.
) Experience with data recovery situations and projects Microsoft and Google Email configuration, troubleshooting, and migrations Support for collaboration tools such as Zoom, Microsoft Teams.
Provide support for all standard productivity software (Microsoft Office - Word, Excel, PowerPoint, Outlook), and various email and calendar clients.
Includes installation, troubleshooting, and user assistance and training.
Ability to assess technical problems and offer an effective and timely solution Personal Skills & Requirements Demonstrated Customer Service Excellence Excellent Technical Problem Solver & Ability to Troubleshoot Problems Professional Appearance & Attitude Responsible & Dependable Attention to Detail Self-Motivated & Fast Learner Excellent Organizational and Time-Management Skills Proven Ability to Work Accurately & Meet Deadlines If you feel you are a great fit for this position, we are hiring immediately! Job Type:
Full-time Pay:
$45,000.
00 - $52,000.
00 per year
Benefits:
401(k) 401(k) matching Employee discount Paid time off Parental leave Retirement plan Schedule:
Monday to Friday Application Question(s):
Do you live in NJ and close commute to Short Hills? Education:
Associate (Preferred)
Experience:
Apple Mac OS Support:
1 year (Required) Customer Service:
1 year (Required) Network Support:
1 year (Preferred) Windows Support:
1 year (Required) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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